Privacy

Draft: for the client to confirm. This is not legal advice.

What we collect

When you send the enquiry form, we receive:

• your name
• the email address, phone number, WhatsApp number or WeChat ID you give us, so we can reply
• what you are planning: a trip, study, or visa advice
• when, and anything you write in the message box
• the tour, programme or offer you were looking at, if you came from one
• the language of the page you used, English or Chinese

We do not ask for passport details, dates of birth or payment details. Please do not put them in the message box.

Why we collect it

Only to answer your enquiry, and to talk with you about your trip, study stay or visa question.

Where it goes

The form sends your details to us as one email, to [the inbox that receives enquiries]. The website does not keep a copy in a database. On the way, your details pass through the company that delivers the email (Resend) and the network the website runs on (Cloudflare). [Client to confirm where these keep data, and which email service receives the message.]

Limiting how many enquiries one connection can send

We keep your internet address for up to a day after your last enquiry, only to limit how many enquiries can be sent from one connection. After that it is deleted automatically.

How long we keep it

[Client to say how long. For example: we keep an enquiry for 12 months after we last spoke, then delete it.]

Your choices

You can ask us to show you what we hold about you, to correct it, or to delete it. Write to us at the email address on the Contact page and we will reply.